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About PTG

PTG is an outsourced IT company based in Greenville, SC.

We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value.

About: Headliner
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98% Customer Retention Rate

On a daily basis, we handle issues that pop up with your technology, whether planned or unplanned--everything from fixing computer errors to checking into potentially malicious emails to setting up computers for new employees. We’ll also meet with you quarterly to discuss the big picture: your business goals and the tools you need to get there, your cybersecurity and disaster recovery plan, and budget planning.

About: Why PTG

Phenomenal Experiences

Whether you're talking to sales, services, or our admin team, we're focused on solving business problems — not sticking a bandage on a tech issue. We believe in re-earning your business with every interaction.

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No Long-Term Contracts

No business owner likes surprises when it comes to expenses. We believe your technology costs should be predictable, which is why we work with customers on a recurring, flat-fee basis.  If you’re unhappy with our IT support services, you’re free to walk away at any time.

About: Teamwork, Security, Productivity

Teamwork.  Security. 
Productivity.

We believe that there are three common challenges that every business must solve: Teamwork, Security, Productivity.  PTG uses our proven processes, solutions from our partners, and years of experience to solve these for each of our customers. 

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Teamwork: Business works great when teams work great – and everyone wants great teamwork.  Yet 86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures*.  Our approach puts teamwork as the centerpiece of our service delivery philosophy (needs work) - regardless of whether your team works from home, in the office, or hybrid.   (*Salesforce.com)

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Security: Security is on the top of every executive’s mind – right behind revenue and growth.  Most IT companies use fear, uncertainty, and doubt to sell security services.  Our approach is built upon making security transparent to the end user while making it a core component of every solution.  

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Productivity: Working more hours does not necessary yield better results.  The team at PTG can help you put together a strategy that allows your team to work from anywhere and on any device – securely and always connected to the team, your customers, and your partners.

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