top of page
Image by Thomas Jensen

Infrastructure

We help our customers squeeze the most value out of one of their most expensive operating expenses – IT.

Infrastructure includes servers, desktops, laptops, tablets - even cloud applications.  Our people, systems, and processes keep your IT budget, IT security, and IT investments on track.   Our systems and process allow us to deliver a best-in-the industry ratio of devices per technician.

Infrastructure: Headliner
Office-365-Outsourced-IT-Support- 016.JP

People

Great technology is backed by great people.  Every PTG customer has an assigned team to guide them through both the day-to-day tactics and the longer-term strategy of "what good looks like" when it comes to technology.

 

Your Director of IT makes sure that your infrastructure is properly sized and scoped to meet the demands of your business.  Quarterly scorecards and annual budgets are their primary tools.  Your Primary Engineer is responsible for the day-to-day support of your business.  They are your one back to pat and one throat to choke for all things IT.

Systems and Processes

As technology and infrastructure have moved outside of the physical constraints of an office building - systems and processes must also evolve.  VPNs must be properly secured.  Since cloud apps are available from anywhere - how do you make sure only the right people have access?  Onboarding and offboarding staff, contractors, and vendors is more than a technical function, it must also include the business stakeholders.  The team at PTG will work with you to make sure you have the right systems and processes in place to keep your business moving forward - while staying secure.

Conference Crowd

Infrastructure Details

Infrastructure: Details

When most people think about IT infrastructure – they think about switches, routers, firewalls or cabling.  While all of those are important – equally (or perhaps more!) important is your cloud infrastructure.  Is it optimized?  Is it tuned to allow for the highest level of performance for the lowest level of cost?  Is it secured properly?.

​

PTG was founded in 2007 with deep roots in on-premises infrastructure.  However, we’ve been working with cloud infrastructure since 2010 – before it was on most MSPs radars.

IT-Company-Greenville-SC (105 of 59).jpg

THINKING ABOUT MOVING TO THE CLOUD?

Thinking about moving to the Cloud? Check out this blog post on common cloud storage mistakes.

IT-Services-Greenville-SC-361.jpg
IT-Services-Greenville-SC-362.jpg
Infrastructure: Team
bottom of page