Tech Support that Supports Your Business
Technology is great - until it doesn’t work. Our team of IT support specialists are trained to solve the problem, not just band-aid the latest issue. We guarantee response times, so you're not sitting around wondering when you can get back on track.
Managed Services: All-You-Can-Eat Pricing
Our pricing model is simple. Most IT companies hide their fees or nickel-and-dime you with change orders. Our "All you can eat" pricing model covers all of your IT support and licensing to make sure your team can do their best work. Best of all - we don't require long-term contracts. If we don't do great work - you can walk away at any time. How can we do that? We make sure to re-earn your business with every interaction - affording us some of the highest customer retention rates in the industry.
IT Director Services
Would you like to have someone on your executive team help you make the right technology decisions? As a part of your IT support team, we will work with you as your Director of IT.
Annual technology budget plans
Risk mitigation strategies, including employee security awareness training
Vendor negotiations (such as ISP or software renewals)
PTG scored 98.9/100 based on 724 reviews in the last 90 days.
Security is at the top of every executive's mind. We will work hard to keep the bad guys out and make sure you have a plan if you fall victim to cyber crime.
Certified IT Pros
You will always be supported by certified IT professionals; we aren't learning on your dime.
You will be blown away by our fast response times. While we work hard to keep issues from happening, sometimes things will happen. We are ready to support your team.
Never Locked into a Contract
If we don't do great work, you can terminate your contract at any time, for any reason.
We provide our customers with a quarterly scorecard to help their business stay ahead of the latest trends in the industry.
IT Support Ticketing System
Allow employees to easily submit service requests.
work has stopped
work is impeded,
work is moderately